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(You CAN get some) client satisfaction

Orchard
by Dan Gallienne
Published on
Orchard (Website) (5)

It’s not often we have to ask ourselves what Orchard’s clients have in common with Mick Jagger, but in the case of getting satisfaction we’re happy to report the answer is: not much. 

Whereas Mick famously struggled to locate contentment, the same can’t be said for Orchard’s clients, as the results of the first-ever Orchard Client Satisfaction Survey reveal.  

When pulling the survey together we asked ourselves: what is it that you really want from an agency? We concluded that a great relationship feels pretty high up the list. 

A great client-agency relationship is based on trust, which is built by an agency being responsive, delivering top-quality work, and understanding who you are and what you need.  

Now, we have evidence to back up that this is exactly what Orchard is delivering, thanks to the first-ever Orchard Client Satisfaction Survey. Clients scored us 4.63/5 for trusting their client team and the same score for the statement “I love working with Orchard” – aww, thanks clients! 

Dan Gallienne
Dan Gallienne

Head of Client Services

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